ROLLI SUPPORT

How can we help?

Rolli turns screen recordings and photos into long images and collages. All media processing happens on your device.

Email Rolli Support

Frequently asked questions

Why can’t Rolli find my recording?

Confirm that the recording is stored locally in Photos and that Rolli has permission to access the selected item.

Does Rolli upload my photos or videos?

No. Rolli has no media upload service, analytics SDK, or account system. Processing stays on your device.

How do I get the best long image?

Scroll at a steady pace, keep a small overlap between views, and avoid rapidly changing overlays while recording.

How do I restore Rolli VIP?

Open Rolli Settings, select Rolli VIP, and use Restore Purchases with the Apple Account that made the purchase.

Contact

Include your Rolli version, iPhone model, and a short description of what happened. Do not attach private photos or recordings unless they are essential and you are comfortable sharing them.

wuhulinyi@gmail.com